From our customers:
"I wanted to reach out and give you a little back ground on CET.
I owned a printing company for 30 years in Dallas. I have since sold my business. During my years of purchasing equipment I had the opportunity to buy several pieces of large equipment. I learned with my first large format purchase ($385,000 EFI Vutek and a $69,000 a year platinum service plan) that the most expensive and the biggest name does not always translate into the best company for a business. I paid off the EFI
as quickly as I could and started looking for a better fit for the demands of my customers.
Looking at every printer available (Oce, Fuji, HP,Mimaki, Inca etc..) I went to all of the trade shows trying to make sure I was going to make the right decision for my company. I had a very demanding client base that was focused on deadlines. My largest client had a monthly POP that we could not miss not matter what. For me and my company CET was the right choice. I purchased 2 CET printers for less than the 1 EFI printer.
The main reasons we loved CET.
Ease of maintenance: All of my operators went to the CET school which empowered them. After taking the class they came back and my quality and run time continued to improve (no more expensive service packages and waiting for a technician to show up).
Quality: CET printers stand out by being simple in design, but where the printers quality parts are concerned CET always had the best (Kyrocera and Ricoh print heads, etc…)
Down time was what I deemed to be my biggest loss when running my EFI. With CET my down time was almost completely eliminated with empowered operators, and a machine that just did not break.
Kirby West has our absolute best technicians in Phoenix. Robert Lugo and Ralph Decker have incredible skills. They will be on location in no time with integrity and smarts. These guys will keep your company moving!
Over the years we purchased 5 CET printers and when I left, my first CET printer was 10 years old and the others were from 3 to 8 years old. Over their lifetime they ran 24/7 the entire time.
Tim Kirby is a man of integrity that stands behind all his equipment sales. Kirby West is the number one Dealer in the USA for CET sales. He will make sure that information you need to make this decision is accurate and supported by the best technicians and I will make sure You and Tim both have everything you need to be successful.
If you ever have any questions in this process please reach out anytime. I would love to swap stories from our journeys."
Thank you
Greg Wise
Kirby West is a great company that cares about those they deal with. They have many years of experience to guide you towards the right equipment. And install and service staff that is simply the best. So skip the big corporations and deal with this company that will have your best interest in mind. They deal with new and used equipment buying and selling, and they know what they're doing.
Kirby West has made it easy to purchase and maintain equipment from out of state. Tim himself is a gentleman and the upmost professional. Presto Print(my company) has purchased many things over the years and we will continue to do so in the future.
Kirby West is absolutely the best. I've owned a printing company for many years and what I found to be the most important resource is Integrity. I've worked with Tim Kirby on many different projects from Cutter Routers, Large Hybrid printers to the New Linear 5x10 CET flatbeds. 2 things stand out the most when speaking about Kirby West. Tim's work ethic and integrity. If you want to know you are getting treated fairly while getting a great deal from a knowledgeable resource. Then Kirby West is your best choice!
Recently purchased a CET K2-1000 large format printer from Kirby west. I was extremely pleased with the customer service I was provided with. The whole team was supportive throughout the entire process and took care of every need I had until I was completely satisfied with my new machine. I am a long time customer of Kirby west and have never been disappointed with the supplies I order, the communication, and the service whenever I need it is always available to me. You couldn't find a better place when ordering supplies, service, or a purchase of a new machine.
Recently purchased a CET K2-1000 large format printer from Kirby west. I was extremely pleased with the customer service I was provided with. The whole team was supportive throughout the entire process and took care of every need I had until I was completely satisfied with my new machine. I am a long time customer of Kirby west and have never been disappointed with the supplies I order, the communication, and the service whenever I need it is always available to me. You couldn't find a better place when ordering supplies, service, or a purchase of a new machine.
Cosed my printing business. (Rays Printing) Tim worked carefully with me to sell the equipment and did an excellent job. With his help we got it done so much easier than I could have done alone. Tim does what he says he will do.
Tin Kirby is the upmost professional when it comes to buying and selling printing equipment!! We purchased and sold multiple items now over the last 18 months, and are super pleased with everything!!! Highly recommend these guys!!!
We have known Tim Kirby for at least 25 years. We've done two DI press transactions with him. The installations were efficient and the technology has been a huge help to our company and added capabilities to our shop that heretofore we haven't had. We bought the DI-34 to back up an aging Heidelberg PrintMaster. When the PM goes, the 34 will be an excellent tool to take its place--particularly for mid-length full-color envelope runs. I can't recommend Tim Kirby and his installer David Sartain highly enough. Great folks!
Tim and Kevin found me a beautiful Ryobi 755 with all the bells and whistles. They were there throughout the installation, which went very smoothly. They provided training and support while my operators were getting acclimated. My experience with them was excellent and would recommend highly. If I ever need another press, they will be my first and only call.
2 words come to mind when I think of our experience with Kirby West. #1 Trust - Tim is a man you can trust. #2 "DWYSYWD" (Do what you said you would do) - Tim accountability is fantastic!